The player from Australia reported that he had won a feature in the casino, but it never started. This incident occurred for the second time, resulting in a pending amount of $63.50 plus any potential winnings from the feature. The issue was investigated by the casino, which confirmed that the game “Lucky Potion” was functioning properly and issued compensation of $63 to the player for the problematic round. The player from Austria had his account blocked due to gambling addiction, but it was reopened by Winspirit, allowing him to lose more money. He subsequently requested a refund for the losses incurred since the account reopening.
Player’s withdrawal is delayed due to verification issues.
The casino credited a bonus to the player’s account as an apology. The player from India had requested a withdrawal less than two weeks prior to submitting their complaint. The issue was resolved as the player received the withdrawal after communicating with the Complaints Team, who had confirmed that they would assist if the delay persisted beyond 14 days. The player from Austria was unable to withdraw her €338 after being informed that her account was blocked due to a supposed violation of the terms and conditions, which she did not understand.
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- Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos.
- Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
- For players who prefer the thrill of table games, Winspirit Casino also has an impressive collection of table games like blackjack, roulette, baccarat, poker, as well as other variants.
- The issue was resolved as the player received the withdrawal after communicating with the Complaints Team, who had confirmed that they would assist if the delay persisted beyond 14 days.
- Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness.
We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players. You can interact with them and other players through the live chat feature. Experience the thrill of live dealer games, powered by reputable software provider Evolution Gaming. Engage in live roulette, blackjack, baccarat, and various game variations within the “Tables” section. The Winspirit platform operates within regulations and complies with all necessary laws of Australia.
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Despite being told that the payout would occur within a few hours, she received no further communication from the casino. The Complaints Team investigated the issue and found that the casino had evidence of the player creating multiple accounts, which was against the casino’s terms. Consequently, the complaint was rejected as the behavior was strictly prohibited. The player from Germany highlighted issues with WinSpirit Casino, which had allowed him to create a new account despite his self-exclusion since December 2024. The casino admitted this was a mistake but refused to refund the €200 lost on the second account, raising concerns about their responsible gaming practices and system reliability.
Winspirit Mobile Version in Australia
- You can participate in this tournament by wagering just 0.2 AUD and playing 11 games, listed in the promotion details.
- This incident occurred for the second time, resulting in a pending amount of $63.50 plus any potential winnings from the feature.
- In this review of WinSpirit Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology.
- This bonus is available only after the first two deposits are made.
- Our database has a total of 55 user reviews of WinSpirit Casino, giving it a Good User feedback rating.
- We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
- We believe that gambling should be a source of entertainment and enjoyment.
Withdrawals using certain payment methods like crypto are processed instantly, while bank transfers take between 2-5 working days. The second sports welcome offer is a 25% Freebet up to €/$/£ Winspirit 100 for the 2nd deposit when you top up your account with at least €/$/£ 40. Keep in mind that a freebet shall only be valid on specified bet types. Freebet bonus will be valid for 3 days, unless stated otherwise.
Browse all bonuses offered by WinSpirit Casino, including their no deposit bonus offers and first deposit welcome bonuses. We did not find WinSpirit Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
This sports welcome offer carries a 7x wagering requirement. Winspirit, established in April 2023, is an online casino platform which is operated by Complete Technologies, licensed by Curaçao Gaming Control Board (GCB) and operated under Curacao laws. The player from Austria had repeatedly requested account closure from Win Spirit due to significant losses, but had not received the necessary email for self-exclusion. Despite her attempts, her account remained active, and she sought the return of her funds.
The Complaints Team had facilitated communication with the casino, leading to the eventual closure of her account. The complaint was then rejected upon her explicit request, as an agreement had been reached with the casino. On the whole, also considering other contributing factors in our assessment, WinSpirit Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Banking Options at WinSpirit Casino
The platform is licensed to offer online casino and sports betting services. Winspirit’s VIP program rewards players with loyalty points for playing their favorite games. Unlock exciting giveaways, promotions, birthday free spins, bonus review free spins, and subscription bonuses.
Players can also download the dedicated Winspirit mobile app on the website. Note that some games might be exclusive to the desktop or mobile version due to varying provider restrictions that are at their discretion. Sport lovers at Winspirit are welcome with a welcome bonus of up to €200 + €/$/£ 100 freebet for the first 2 deposits. For the first deposit offer, you can get started with at least €20.